We have compiled a list of the questions we are usually asked about our service. If you need to know more then please get in touch.

Q - How do I become a customer?

For further details please go to the "Credit Account Application" section. CLICK HERE.

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Q - Why is the Hill Brush logo a "Salmon"?

The Salmon logo was adopted back in the 1920s. In those days there were many small brush making businesses, so all the obvious symbols had been taken already. Founders Fred and Bill Coward chose the Salmon simply as a reminder of what they would rather be doing instead of brush making – going fishing. The Salmon logo is a registered trade mark.

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Q - How long should a brush last?

The life of a brush can vary considerably, depending upon the care, usage, and the type of brush. Even well made brushes used very frequently in an industrial environment may only last a few months, whereas a cheap household brush used occasionally could last for many years. Clearly it is important to match the right brush to the right job. Cheaper brushes tend to be filled with inferior materials, so the old adage is usually true – you get what you pay for.

The type of material in a brush really does make a difference. There are many different types of natural and plastic filaments on the market, which look and feel very much the same, but which have very different wearing properties. Hill Brush has undertaken various experiments with the life of brushes, especially hygiene brushes, using a specially designed "brushing" machine. This machine counts the strokes brushed on specific surfaces that can be changed to simulate different sweeping conditions. It was found that after 300,000 sweeps on a tarmac surface for instance, a brush filled with polyester was worn to the same extent as a similar brush filled with polypropylene, which had only completed 10,000 sweeps. Polypropylene is cheaper than polyester, but looks the same. Champion Brush equestrian brush polypropylene monofilaments are not round but, under a microscope, ‘clover leaf’ in section. These are far more durable than ordinary circular section filaments in other commonly found grooming brushes.Meanwhile the difference between similar looking natural materials is if anything even more radical. The best (normally expensive) natural materials are incredibly effective and durable, whilst the worst (normally very cheap) are liable to sweep poorly and wear very quickly, particularly in wet conditions.
See ‘Filling Materials’.

The life of a brush can generally be lengthened with common sense measures: Don’t scrub with a brush not designed for it. Don’t use brushes made for indoor use outside. Store ‘outside’ brushes in a dry place out of direct sunlight. Always allow brushes that have got wet to air in a dry environment (particularly with natural materials). If you are using brushes with chemicals or chemical solutions, check to make sure that plastic filaments in particular will not be attacked (see ‘Chemical Resistance Data’). Always bear in mind that both chlorine and strong natural sunlight degrade all brush filaments eventually (making them brittle). Try to store brushes with the filaments away from surfaces, or better still hang them up after use.

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Q - Who is Champion Brush?

Champion Brush is the company in Baltimore, MD which The Hill Brush Company Ltd purchased in February 2001. Champion Brush is now part of Hill Brush Inc.

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Q - What is a "Beastie brush”?

The "Beastie brush” was the name given to the innovative type of multi-colored and multi-patterned dandy brush originally developed by Champion Brush. The products were designed to be sold in a counter top display carton, where every brush was a different color or pattern. The concept has since been expanded by Hill Brush Company to include Beastie body brushes, Beastie tartan brushes, and Beastie bucket brushes.

The name ‘Beastie Brush’ is a registered trade mark.

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Q - What does "trim length" mean?

The "trim length" is the exposed length of brush fiber. In other words the distance from the surface of the sweeping part of the brush to the face of the brush back.

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Q - Why are you still running ‘Champion’ Brushes alongside ‘Hill’ Brushes?

Hill Brush has always concentrated on the ‘English’ type of grooming brush (flat oval backs with straps, or ‘body brush’ style), whereas Champion’s line was almost exclusively ‘Western’ (shaped blocks with raised backs, or ‘dandy brush’ style). When the two companies joined in 2001 there was very little overlap in the total mix of products we offered, so we decided to keep both brands distinct and to offer both lines

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Q - I have a suggestion about how to improve a brush

We have been manufacturing brushes for over 80 years, but we are still learning. We always listen to our customers’ ideas, and incorporate them into our line if practicable to do so. Always feel free to contact us (see ‘Contact Details’) with comments or ideas.

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Q - What makes a hygienic brush?

A hygienic brush is one that is constructed in such a way, and of such materials, that it will not absorb bacteria, or contaminate any food stuffs or sensitive areas during its normal use. The materials should be corrosion proof and non-toxic, and the brushes should be able to withstand sterilization and disinfection by other processes, including chemical treatment.The Hill Brush hygiene range is available in five colors of filling material Blue, Green, Red, White and Yellow. A core range of brushes are also available filled with Black material. Colored brush backs are also optional on some products. The different colors are to assist managers with interdepartmental or food type segregation, or the implementation of HACCP (Hazard and Critical Control Point) systems.
The Hill Brush Company Ltd has applied and passed all examinations necessary and is entitled to use the PHB logo with - Registration # GB-700 - for all brushware produced by the Company meeting the requirements of the Professional Hygiene Brushware (PHB) Charter

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Q - When should I use a Resin Set hygiene brush?

Resin Set hygiene brushes were developed for highly sensitive hygiene areas. Please see the "Staple and Resin Set" section of "Brush Manufacturing Methods"

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Q - I can’t find the brush I need, or my store or distributor doesn’t have what I need

Please contact us here (see ‘Contact Details’) with any details you have and we will do our best to sort it out for you.

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